Accessibility and Priority Passes at Disneyland® Paris
Disneyland® Paris are committed to providing a magical experience for all guests, ensuring every attraction, show, hotel, and dining experience is fully accessible, comfortable and enjoyable for all. Guests with disabilities or long-term chronic diseases can request an Access Card or a Priority Card, so what does this mean?
What is an Access or Priority Card?
Guests with disabilities or a long-term Chronic Disease can be issued with either a Priority Card (for anyone who is officially registered as disabled) or an Easy Access Card (for anyone with a recognized long-term illness).
A Priority Card is for guests who are officially registered as disabled, and gives you priority access to attractions, shows, parades, Selfie spots, restaurant and shop checkouts.
An Access Card is for guests with recognized long-term illnesses or chronic disease, and gives you simplified access to attractions by allowing you to book appointments for rides.
How do I get a card?
You can request your Priority Card upon arrival, or save time by requesting your card online up to 1 month before your visit! And remember, you’ll need to present an original document issued by the government or medical authority upon arrival in order to collect it.
Alternatively, you can apply online however you will still need to pick it up on the day and it will not be posted to you. You can request your card here. We would recommend doing this online to save time.
To get your easy Access Card, you’ll just need to bring an original certificate dated no more than three months previously and signed by a medical doctor. You can pick it up from the front desk if you are staying at an official Disney Hotel, or alternatively pick it one up on your way to the parks at the entrance’s ticket office.
What this means for your visit
Having an Access Card or Priority Card will make your Disneyland® Paris trip easy, stress free, and comfortable, We would always recommend picking one up if you’re eligible, because they’re completely free and you never know when you might need to skip a big queue using a private entrance!
The parks most popular attractions such as rides, shows, character meets, and experiences are likely to have long queues which can involve a long of waiting around, but having a card means skipping all of that and getting right to the magic! It means one less thing to worry about, and much more time to enjoy the things you’re there for.
Accessibility around the Parks
Rides – Most rides have an accessible entrance. Show the cast member your card and let them know your party size. For most rides, you skip the queue entirely, and your wait is dictated by when they can let you on. Ask a cast member if a transfer board is needed for boarding and disembarking from your wheelchair.
Character Meets – Show your card and your wait time will be shortened.
Parades and Show at Sleeping Beauty Castle – Designated viewing areas which are set aside for people with a Priority Card and pregnant guests. The view is fantastic – towards the front left of the castle. Simply show your card and you and two extra people with you are allowed in.
Restaurants – All table service restaurants are wheelchair accessible and welcomes guide and assistance dogs. An Audio description service is also available if needed.
Shopping – Guide and assistance dogs are welcome in all boutiques and the space allows easy access for wheelchairs. You will also find specially designed cash desks equipped with an induction loop and handsets. Cast members are always around for help if needed.
Shows – All theatres are equipped with magnetic induction loops. Dedicated spaces are available for guests with guide and assistance dogs welcome.
Visual Assistance – Guests with visual impairments can use the AudioSpot mobile application to listen to audio information about certain attractions in the Disney Parks.
Useful links
Blue Booklet – A resource for guests with cognitive disabilities including Autism Spectrum Disorder (ASD) and their companions can be found.
Accessibility Guide – This guide provides an overview of the specially adapted services and facilities to help you to have a safe and magical time at Disneyland® Paris.
Accessibility Map – The Accessibility Map can be used to find information about services related to your specific needs and access to attractions.
Other useful information
✨ Wheelchair rentals can be hired from the Stroller and Wheelchair rentals points in the parks.
✨ First aid centres are available in the parks and open 7 days a week.
✨ Designated parking spaces are available for guests with disabilities.
✨ Tactile and audio maps for the visually impaired are available in the City Hall in Disneyland® Park.
✨ Guide and assistance dogs are welcome at Disneyland® Paris! But if you prefer to visit the parks without your guide or assistance dog, you can leave them at the Animal Care Centre free of charge!
✨ The shuttle bus transport that runs between the Disney Parks and Disney Hotels all are wheelchair accessible.
Related guides
Lauren C | 2023
