Disney’s Zen Guarantee

Disney’s Zen Guarantee

Book your Disney® holiday of a lifetime with the peace of mind offered by our reinforced health and safety measures which allow you to cancel or change your booking without incurring any fees! Plus, spread the cost with our flexible fee-free pay by installment plan!

What’s included at a glance

• Change or cancel without fees

• Pay in installments

• No booking fees!

Change or cancel without fees*

Disneyland® Paris offers the option of changing or cancelling your booking with a complete refund anytime up to 10 days before you travel. Please allow an addition 2 working business days to make your request with the Picniq Customer care team to process this for you.

*This excludes insurance or transport fees, where applicable, in accordance with Disney’s Terms & Conditions.

Ways to pay

Pay a 15% deposit of the total amount when you book then pay the balance in anytime up to 60 days before your arrival date – whatever suits you best!

No booking fees!

Book our great-value Disneyland Paris® packages without incurring any booking fees.

Conditions

For Disneyland® Paris holidays, a full refund up to 10 days* before you travel. Excludes insurance and/or transport fees if applicable.

*Please allow an addition 2 working business days to make your request with the Picniq Customer care team to process this for you.

Please Note

  1. Les Villages Nature Paris packages include tickets to the 2 Disney Parks for 2 days, regardless of the number of nights, on the days of your choice.
  2. Some experiences may subject to change, cancellation or postponement without notice, particularly in the event of bad weather or for safety reasons. Disney Characters will not be present at Disney’s Davy Crockett Ranch.
  3. Some Disney Hotels may not be available on the dates you choose. Contact our holiday experts by telephone and we’ll help you find a suitable alternative.
  4. For example, if you plan to arrive on 11th October, you can change or cancel your booking without fees (excluding insurance and/or transport fees if applicable), until before midnight on 1st October. From 2nd October, the standard modification and cancellation conditions outlined in Disney’s Terms & Conditions and Picniq’s Booking Terms.

For Walt Disney World® or Disney Cruise® holidays, contact our holiday experts by telephone or Whatsapp for information on changes or cancellation.

Customer care

Our friendly holiday experts are available by phone, WhatsApp, or email and always happy to help.

ABTA Assured

As members of ABTA, you can book with confidence safe in the knowledge that you’re protected.

Our community

Join our wonderful community of parents to share hints, tips and photos of your family travels.

Our people are here to help

We have a friendly team of holiday experts on hand 7 days a week to answer your questions, help with any issues or provide you with a bespoke holiday package based on your family needs.

About Picniq Holidays

At Picniq, we make family time fun. Providing inspiration, offers and tips for family holidays, with expert knowledge and outstanding customer care, we promise you’ll have more fun and a better experience with us because we understand family time, together.

Amazing stay at Disney Hotel Cheyenne for my daughter’s 7th birthday. Staying at an on-site hotel was wonderful! Walking into the park and back each day…no having to pay for taxis or even queuing for shuttles! Hotel Cheyenne was a great Wild West theme – my daughter dressed as Jessie, met her in the reception then had a real horse ride!

Lauren C | 2023

Picniq community images with Disney castle